Last updated: September 30, 2026
This website does not take payment. Nothing is charged here, so there is nothing to refund on anything sent through this page. This policy covers amounts paid later, directly to us, and it is published in advance so the rules are known before anyone pays anything.
Where a deposit is paid to secure an order or a booking, it is refundable in full if you cancel before we begin the work. We issue the refund within 10 business days of the written request, to the same account the payment came from.
Cancelling after work has started returns whatever has not been committed to materials or labour. Any deduction is itemised in writing before the refund goes out.
If we cannot deliver what was agreed, for any reason attributable to us, every amount you paid is returned in full, with no deduction and no administrative fee.
Write to contact@smlavacarmikususa.online with the order reference. We confirm receipt the same business day and tell you the date the refund will be issued.